Publications
Publications
- April 2003
- HBS Case Collection
Achieving Customer Satisfaction at Pizza Hut (TN) (A) and (B)
By: V.G. Narayanan
Abstract
Teaching Note for (2-101-006) and (2-101-042).
Keywords
Citation
Narayanan, V.G. "Achieving Customer Satisfaction at Pizza Hut (TN) (A) and (B)." Harvard Business School Teaching Note 103-059, April 2003.