Operational Execution at Arrow Electronics

Ananth   Raman; Zeynep  Ton

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Case | HBS Case Collection | April 2003 (Revised March 2009)

Operational Execution at Arrow Electronics

by Ananth Raman and Zeynep Ton

Abstract

Distribution center operations (from order taking to order fulfillment) and the importance of attending to process details at Arrow Electronics, a large distributor of electronic components and computer products are described. The case also details the actions the company takes to achieve and maintain accurate inventory records and the importance of inventory record accuracy to the company's strategy.

Keywords: Information; Distribution; Logistics; Strategy; Electronics Industry;

Format: Print

15 pages

Educators Purchase