Publications
Publications
- March 2003 (Revised April 2006)
- HBS Case Collection
Scale and Scope in Professional Service Firms
By: Ashish Nanda
Abstract
This case discusses why economies (and diseconomies) of scale and scope exist in professional service firms (PSFs) and how they influence the amount and range of services that PSFs offer. It is distributed with a case that focuses on determining the optimal scale/scope of a PSF.
Keywords
Citation
Nanda, Ashish. "Scale and Scope in Professional Service Firms." Harvard Business School Background Note 903-117, March 2003. (Revised April 2006.)