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Case | HBS Case Collection | February 2003 (Revised March 2004)

Store24

by Susan L. Kulp, V.G. Narayanan and Dennis Campbell

Abstract

Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy.

Keywords: Business or Company Management; Balanced Scorecard; Performance Evaluation; Strategy; Retail Industry;

Language: English

Format: Print

9 pages

Educators Purchase

Citation:

Kulp, Susan L., V.G. Narayanan, and Dennis Campbell. "Store24." Harvard Business School Case 103-058, February 2003. (Revised March 2004.)

About the Authors

Thomas D. Casserly, Jr. Professor of Business Administration
Chair, MBA Elective Curriculum

Accounting and Management

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Dennis Campbell

Dwight P. Robinson, Jr. Professor of Business Administration
Unit Head, Accounting and Management

Accounting and Management

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