Publications
Publications
- February 2003 (Revised March 2004)
- HBS Case Collection
Store24
By: Susan L. Kulp, V.G. Narayanan and Dennis Campbell
Abstract
Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy.
Keywords
Business or Company Management; Balanced Scorecard; Performance Evaluation; Strategy; Retail Industry
Citation
Kulp, Susan L., V.G. Narayanan, and Dennis Campbell. "Store24." Harvard Business School Case 103-058, February 2003. (Revised March 2004.)