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  • January 2003 (Revised January 2007)
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Guide Dogs for the Blind Association

By: Allen S. Grossman, Jane Wei-Skillern and Kristin Lieb
  • Format:Print
  • | Pages:23
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Abstract

In 2002, Guide Dogs for the Blind Association, the recognized world leader in the breeding and training of guide dogs, was in the midst of broadening its reach and providing additional mobility services. Chief Executive Geraldine Peacock was concerned that systemic problems, such as competition among organizations serving the visually impaired, program redundancy, and lack of optimum resource utilization this case prevented services from being delivered to many visually impaired people who needed them. Chronicles this nonprofit organization's attempt to leverage resources beyond traditional organizational boundaries and collaborate with competitors to deliver a wider range of services to its users.

Keywords

Transition; Growth and Development Strategy; Resource Allocation; Organizational Change and Adaptation; Programs; Networks; Nonprofit Organizations; Competitive Strategy

Citation

Grossman, Allen S., Jane Wei-Skillern, and Kristin Lieb. "Guide Dogs for the Blind Association." Harvard Business School Case 303-006, January 2003. (Revised January 2007.)
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About The Author

Allen S. Grossman

→More Publications

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    By: Jan Rivkin, Meg Sommerfeld, Linda Jacobson, Lisa Rosenthal, David Ruenzel, Sara Allan, Tyce Henry and Allen Grossman
More from the Authors
  • A Long, Bumpy and Unfinished Road: Education Reform in Memphis, Tennessee By: Allen Grossman, J. Puckett and Nithya Vaduganathan
  • Lasting Impact: A Business Leader's Playbook for Supporting America's Schools By: Jan Rivkin, Sara Allan, Allen Grossman and Nithya Vaduganathan
  • The Brink of Renewal: A Business Leader's Guide to Progress in America's Schools By: Jan Rivkin, Meg Sommerfeld, Linda Jacobson, Lisa Rosenthal, David Ruenzel, Sara Allan, Tyce Henry and Allen Grossman
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