More from these Authors

• Case | HBS Case Collection | September 2020

  Enabling Teamwork at the Cleveland Clinic

  Amy C. Edmondson and Mikayla J. Kerrissey

  Keywords: Teamwork; teaming; health care; Health Industry; United States;

  Citation:

  Edmondson, Amy C., and Mikayla J. Kerrissey. "Enabling Teamwork at the Cleveland Clinic." Harvard Business School Case 621-040, September 2020.  View Details

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• Book | 2020

  Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You

  Frances X. Frei and Anne Morriss

  When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies.
  
  We offer a different worldview. We argue that this popular leadership advice glosses over the most important thing you do as a leader: Build others up. Leadership isn’t about you. It’s about how effective you are at empowering other people—and making sure that this impact endures even in your absence. We show through inspiring stories from ancient Rome to Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people’s potential.
  
  Unleashed​ provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create spaces where other people can excel, we offer practical, battle-tested tools—based on our work in companies such as Uber, Riot Games, and others—along with interviews and stories from our own personal experience to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people...and, ultimately, in yourself.

  Keywords: leadership skills; belonging; Leadership; Management Skills; Trust; Organizational Culture;

  Citation:

  Frei, Frances X., and Anne Morriss. Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Boston: Harvard Business Review Press, 2020.  View Details

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• Article | Organizational Psychology Review | May 2020

  Into the Fray: Adaptive Approaches to Studying Novel Teamwork Forms

  Michaela Kerrissey, Patricia Satterstrom and Amy C. Edmondson

  Novel forms of teamwork—created by rapid change and growing diversity among collaborators—are increasingly common, and they present substantial methodological challenges for research. We highlight two aspects of new team forms that challenge conventional methods. Factors pertaining to change (e.g., in membership) create entitativity challenges such as whom to count as team members, while factors pertaining to difference (e.g., in expertise) create concordance challenges such as how to interpret disagreement in groups. We review research methods that are well suited to each of these specific challenges. We identify the particular challenges of studying teams that exhibit high difference and change simultaneously and call for adaptive methods that enable insight into how they work. Clarity about the dimensions of deviation from ideal team forms, along with shared terminology, will help researchers make and discuss tough methodological choices and assist reviewers in evaluating them.

  Keywords: team member fluidity; temporary teams; knowledge diversity; entitativity; concordance; methods; Groups and Teams; Problems and Challenges; Research;

  Citation:

  Kerrissey, Michaela, Patricia Satterstrom, and Amy C. Edmondson. "Into the Fray: Adaptive Approaches to Studying Novel Teamwork Forms." Special Issue on The Challenges of Working with "Real" Teams. Organizational Psychology Review 10, no. 2 (May 2020): 62–86.  View Details

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