Publications
Publications
  • September 2002 (Revised October 2002)
  • Case
  • HBS Case Collection

Bank of America (B)

By: Stefan H. Thomke and Ashok Nimgade
  • Format:Print
  • | Pages:1
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Abstract

Supplements the (A) case.

Keywords

Service Operations; Technology; Banking Industry

Citation

Thomke, Stefan H., and Ashok Nimgade. "Bank of America (B)." Harvard Business School Case 603-023, September 2002. (Revised October 2002.)

About The Author

Stefan H. Thomke

Technology and Operations Management
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