Crucial Conversations

Thomas J. DeLong; Vineeta  Vijayraghavan

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Case | HBS Case Collection | July 2002 (Revised November 2002)

Crucial Conversations

by Thomas J. DeLong and Vineeta Vijayraghavan

Abstract

Todd McKenna, a third-year associate at an investment banking firm, confronts his boss. His boss had told him he would be the top paid associate at the firm, and McKenna finds out that this isn't true. He approaches his boss to find out why he was lied to.

Keywords: Interpersonal Communication; Investment Banking; Executive Compensation; Employee Relationship Management; Rank and Position; Banking Industry;

Format: Print

3 pages

Educators Purchase

Citation:

DeLong, Thomas J., and Vineeta Vijayraghavan. "Crucial Conversations." Harvard Business School Case 403-027, July 2002. (Revised November 2002.)

About the Author

Thomas J. DeLong

Senior Fellow

Organizational Behavior

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Case | HBS Case Collection | November 2017

One Life; One Love (A)

Thomas DeLong and Kerry Herman

Katie Hood, CEO of the One Love Foundation (One Love), a group dedicated to the prevention of relationship violence, had grown the organization's base of funding support to $6 million by 2017 and broadened its mandate to include relationships across many demographics. But questions about how best to deploy their funding loomed, as well as divergent views on the pace of growth the organization should target. One Love also needed to develop better metrics by which to measure its success. This case explores Hood's plan of action as she aims to bring One Love to greater scale.

Keywords: leadership; social enterprise; start-up; ＂leading a foundation＂; strategy; Social Enterprise; Business Startups; Growth and Development Strategy; Leadership;

Citation:
DeLong, Thomas, and Kerry Herman. "One Life; One Love (A)." Harvard Business School Case 418-005, November 2017. View Details

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Supplement | HBS Case Collection | November 2017

One Life; One Love (B)

Thomas DeLong and Kerry Herman

Supplement to (A) case. Katie Hood, CEO of the One Love Foundation (One Love), a group dedicated to the prevention of relationship violence, had grown the organization's base of funding support to $6 million by 2017 and broadened its mandate to include relationships across many demographics. But questions about how best to deploy their funding loomed, as well as divergent views on the pace of growth the organization should target. One Love also needed to develop better metrics by which to measure its success. This case explores Hood's plan of action as she aims to bring One Love to greater scale.

Keywords: Leadership; Strategy; Social Enterprise; Growth and Development Strategy; United States;

Citation:
DeLong, Thomas, and Kerry Herman. "One Life; One Love (B)." Harvard Business School Supplement 418-016, November 2017. View Details

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Case | HBS Case Collection | July 2010 (Revised June 2016)

Erik Peterson at Biometra (A)

John J. Gabarro, Thomas DeLong and Jevan Soo

Describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be receiving little support. A redisguised and updated version of earlier case 494-005, reflecting the challenges of managing in innovation/R&D-driven industries and across multiple international sites.

Keywords: Business Subsidiaries; Leadership; Managerial Roles; Product Launch; Organizational Structure; Problems and Challenges; Medical Devices and Supplies Industry;

Citation:
Gabarro, John J., Thomas DeLong, and Jevan Soo. "Erik Peterson at Biometra (A)." Harvard Business School Case 411-031, July 2010. (Revised June 2016.) View Details

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Crucial Conversations

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