Postgirot Bank and Provment AB: Managing the Cost of IT Operations

F. Warren  McFarlan; Nancy  Bartlett

Case | HBS Case Collection | January 2002 (Revised February 2002)

Postgirot Bank and Provment AB: Managing the Cost of IT Operations

by F. Warren McFarlan and Nancy Bartlett

Abstract

Describes a specific approach for measuring the efficiency of the groups of computers inside an organization and suggests ways this tool may be used to reduce the company's computing investment while maintaining service. It is a software-enabled industrial engineering approach to delivery of computing resources. The evolution of this approach and the listing of its strengths and weaknesses is the key purpose for the class discussion.

Keywords: Cost Management; Investment; Management Analysis, Tools, and Techniques; Management Style; Information Technology; Software;

Format: Print

24 pages

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Citation:

McFarlan, F. Warren, and Nancy Bartlett. "Postgirot Bank and Provment AB: Managing the Cost of IT Operations." Harvard Business School Case 302-061, January 2002. (Revised February 2002.)

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Postgirot Bank and Provment AB: Managing the Cost of IT Operations

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