Publications
Publications
- June 2001
- HBS Case Collection
Infinata: The Quest for Human Resource Venture Capital
By: Jay O. Light and Anthony Massaro
Abstract
A potential start-up in the Web-based Customer Relationship Management (CRM) is considering a deal with a software developer.
Keywords
Negotiation; Negotiation Deal; Customer Relationship Management; Internet and the Web; Business Startups; Information Technology Industry
Citation
Light, Jay O., and Anthony Massaro. "Infinata: The Quest for Human Resource Venture Capital." Harvard Business School Case 201-032, June 2001.