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  • March 2001 (Revised February 2009)
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HDFC (A)

By: Lynn S. Paine, Carin-Isabel Knoop and Suma Raju
  • Format:Print
  • | Pages:26
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Abstract

The top management team at India's leading home finance company must decide how to deal with the emergence of intense competition at the end of the 1990s. Having founded the industry and dominated it for nearly 20 years, the well-respected company faces a bevy of new entrants from the banking, mortgage finance, and insurance sectors. In particular, management must decide how to respond to an aggressive new competitor who has copied HDFC's processes, lured away some of its key staff, and whose misleading, but lawful, advertising of interest rates is drawing customers away from HDFC.

Keywords

Values and Beliefs; Management Style; Management Teams; Competition; Financial Services Industry; India

Citation

Paine, Lynn S., Carin-Isabel Knoop, and Suma Raju. "HDFC (A)." Harvard Business School Case 301-093, March 2001. (Revised February 2009.)
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About The Author

Lynn S. Paine

General Management
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Related Work

    • March 2001
    • Faculty Research

    HDFC (B)

    By: Lynn S. Paine, Carin-Isabel Knoop and Suma Raju
Related Work
  • HDFC (B) By: Lynn S. Paine, Carin-Isabel Knoop and Suma Raju
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