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  • January 2001
  • Background Note
  • HBS Case Collection

Application Service Providers

By: Thomas R. Eisenmann and Sanjay Pothen
  • Format:Print
  • | Pages:12
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Abstract

Examines the Application Service Provider (ASP) business model. First, defines the ASP model and describes different ways to categorize ASPs. Next, summarizes the various ways that ASPs create value for their clients. Then, analyzes the economic model for ASPs, focusing on their revenue and cost drivers. Last, examines the payoff to ASPs from pursuing aggressive growth strategies.

Keywords

Business Model; Web Services Industry

Citation

Eisenmann, Thomas R., and Sanjay Pothen. "Application Service Providers." Harvard Business School Background Note 801-310, January 2001.
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About The Author

Thomas R. Eisenmann

Entrepreneurial Management
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  • RightHand Robotics: Choosing the First Market By: Thomas R. Eisenmann and Stacy Straaberg
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