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  • October 2000 (Revised March 2001)
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Firestone/Ford Tire Controversy, The (A)

By: V.G. Narayanan and Roger Orosman Nieves
  • Format:Print
  • | Pages:26
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Abstract

Examines the high-profile Firestone/Ford product recall/investigation that took place in the summer of 2000. Focuses on the management of supplier relationships and incentives.

Keywords

Knowledge Sharing; Supply Chain Management; Motivation and Incentives; Crisis Management; Corporate Accountability; Product; Service Operations; Auto Industry

Citation

Narayanan, V.G., and Roger Orosman Nieves. "Firestone/Ford Tire Controversy, The (A)." Harvard Business School Case 101-034, October 2000. (Revised March 2001.)
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About The Author

V.G. Narayanan

Accounting and Management
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Related Work

    • March 2001
    • Faculty Research

    Firestone/Ford Tire Controversy (B), The

    By: V.G. Narayanan and Roger Orosman Nieves
Related Work
  • Firestone/Ford Tire Controversy (B), The By: V.G. Narayanan and Roger Orosman Nieves
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