Publications
Publications
  • October 2000 (Revised November 2005)
  • Case
  • HBS Case Collection

Cisco Systems: Web-enablement

By: Richard L. Nolan, Kelley Porter and Christina Akers
  • Format:Print
  • | Pages:25
ShareBar

Abstract

Describes how Cisco web-enabled their ERP systems and developed the "front office" systems to electronically link to their customers and suppliers. A rewritten version of an earlier case.

Keywords

Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Service Operations; Information Technology Industry

Citation

Nolan, Richard L., Kelley Porter, and Christina Akers. "Cisco Systems: Web-enablement." Harvard Business School Case 301-056, October 2000. (Revised November 2005.)

About The Author

Richard L. Nolan

More Publications

More from the Authors