Professional Services Module One: Introduction to the Challenges Facing PSFs

Thomas J. DeLong; Ashish   Nanda; Scot H. Landry

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Background Note | HBS Case Collection | September 2000

Professional Services Module One: Introduction to the Challenges Facing PSFs

by Thomas J. DeLong, Ashish Nanda and Scot H. Landry

Abstract

This initial module was meant to clarify how the course would be useful to students who would be starting PSFs, working for them as an employee or contractor, managing them, or hiring them from the client side.

Keywords: Entrepreneurship; Selection and Staffing; Management; Service Delivery; Service Industry;

Format: Print

6 pages

Find at Harvard

Citation:

DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module One: Introduction to the Challenges Facing PSFs." Harvard Business School Background Note 801-007, September 2000.

About the Authors

Thomas J. DeLong

Senior Fellow

Organizational Behavior

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Ashish Nanda

Senior Lecturer of Business Administration

Strategy

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Case | HBS Case Collection | November 2017

One Life; One Love (A)

Thomas DeLong and Kerry Herman

Katie Hood, CEO of the One Love Foundation (One Love), a group dedicated to the prevention of relationship violence, had grown the organization's base of funding support to $6 million by 2017 and broadened its mandate to include relationships across many demographics. But questions about how best to deploy their funding loomed, as well as divergent views on the pace of growth the organization should target. One Love also needed to develop better metrics by which to measure its success. This case explores Hood's plan of action as she aims to bring One Love to greater scale.

Keywords: leadership; social enterprise; start-up; ＂leading a foundation＂; strategy; Social Enterprise; Business Startups; Growth and Development Strategy; Leadership;

Citation:
DeLong, Thomas, and Kerry Herman. "One Life; One Love (A)." Harvard Business School Case 418-005, November 2017. View Details

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Supplement | HBS Case Collection | November 2017

One Life; One Love (B)

Thomas DeLong and Kerry Herman

Supplement to (A) case. Katie Hood, CEO of the One Love Foundation (One Love), a group dedicated to the prevention of relationship violence, had grown the organization's base of funding support to $6 million by 2017 and broadened its mandate to include relationships across many demographics. But questions about how best to deploy their funding loomed, as well as divergent views on the pace of growth the organization should target. One Love also needed to develop better metrics by which to measure its success. This case explores Hood's plan of action as she aims to bring One Love to greater scale.

Keywords: Leadership; Strategy; Social Enterprise; Growth and Development Strategy; United States;

Citation:
DeLong, Thomas, and Kerry Herman. "One Life; One Love (B)." Harvard Business School Supplement 418-016, November 2017. View Details

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Case | HBS Case Collection | July 2010 (Revised June 2016)

Erik Peterson at Biometra (A)

John J. Gabarro, Thomas DeLong and Jevan Soo

Describes the problems facing a recent MBA graduate in his job as general manager of a medical device company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be receiving little support. A redisguised and updated version of earlier case 494-005, reflecting the challenges of managing in innovation/R&D-driven industries and across multiple international sites.

Keywords: Business Subsidiaries; Leadership; Managerial Roles; Product Launch; Organizational Structure; Problems and Challenges; Medical Devices and Supplies Industry;

Citation:
Gabarro, John J., Thomas DeLong, and Jevan Soo. "Erik Peterson at Biometra (A)." Harvard Business School Case 411-031, July 2010. (Revised June 2016.) View Details

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Professional Services Module One: Introduction to the Challenges Facing PSFs

Abstract

Citation:

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