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Professional Services Module One: Introduction to the Challenges Facing PSFs

By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
  • Format:Print
  • | Pages:6
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Abstract

This initial module was meant to clarify how the course would be useful to students who would be starting PSFs, working for them as an employee or contractor, managing them, or hiring them from the client side.

Keywords

Entrepreneurship; Selection and Staffing; Management; Service Delivery; Service Industry

Citation

DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module One: Introduction to the Challenges Facing PSFs." Harvard Business School Background Note 801-007, September 2000.

About The Authors

Thomas J. DeLong

Organizational Behavior
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Ashish Nanda

Strategy
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