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  • June 2000 (Revised December 2001)
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Performance Pay at Safelite Auto Glass (A)

By: Brian J. Hall, Edward Lazear and Carleen Madigan
  • Format:Print
  • | Pages:11
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Abstract

Describes a company's changing of its compensation and incentive plan. In particular, it shows how a change from hourly pay to piece rate pay (for windshield installers) affected productivity, pay, and turnover.

Keywords

Motivation and Incentives; Performance Productivity; Change; Compensation and Benefits; Service Industry; Auto Industry

Citation

Hall, Brian J., Edward Lazear, and Carleen Madigan. "Performance Pay at Safelite Auto Glass (A)." Harvard Business School Case 800-291, June 2000. (Revised December 2001.)
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About The Author

Brian J. Hall

Negotiation, Organizations & Markets
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Related Work

    • June 2000 (Revised December 2001)
    • Faculty Research

    Performance Pay at Safelite Auto Glass (B)

    By: Brian J. Hall, Edward Lazear and Carleen Madigan
Related Work
  • Performance Pay at Safelite Auto Glass (B) By: Brian J. Hall, Edward Lazear and Carleen Madigan
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