January 1999 (Revised February 2000)
Case
HBS Case Collection

GE...We bring good things to life. (A)

Format:Print
| Pages:23

Abstract

Jack Welch and the Corporate Executive Council of General Electric are faced with a decision about whether and how to implement a six-sigma quality-improvement effort in the context of many other initiatives already undertaken at GE in recent years.

Keywords

Change Management; Leadership Style; Six Sigma; Quality; Organizational Change and Adaptation

Citation

Heskett, James L. "GE...We bring good things to life. (A)." Harvard Business School Case 899-162, January 1999. (Revised February 2000.)

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About The Author

James L. Heskett

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