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  • February 1999 (Revised June 2000)
  • Case
  • HBS Case Collection

Alexander Bandelli (A)

By: Thomas J. DeLong and Catherine M. Conneely
  • Format:Print
  • | Pages:9
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Abstract

Alexander Bandelli has the opportunity to redefine the way real estate business is done in the Northeast region. He has just joined Ronsini and Fitch and has been asked by senior management to move to a client focus rather than the older, traditional transaction focus. Alexander has many challenges before him. How should he prioritize his work? Does he focus outside the organization or internally? Is the organization prepared for this change project? What should he do first?

Keywords

Change Management; Customer Focus and Relationships; Management Teams; Real Estate Industry; Northeastern United States

Citation

DeLong, Thomas J., and Catherine M. Conneely. "Alexander Bandelli (A)." Harvard Business School Case 899-146, February 1999. (Revised June 2000.)

About The Author

Thomas J. DeLong

Organizational Behavior
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