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  • September 1997
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Information at the World Bank: In Search of a Technology Solution (A)

By: W. Earl Sasser, Josep Valor and Carin-Isabel Knoop
  • Format:Print
  • | Pages:21
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Abstract

Information Technology Services Director Mohamed Muhsin planned to restructure the World Bank's information technology in response to President Jim Wolfensohn's call to build a knowledge bank. Several reorganization efforts taken by the bank in the 1980s led to a decentralized system, which hindered the access to and sharing of information within the bank. By the early 1990s, the organization's values had shifted, calling for more collaboration among all bank sectors. The creation and implementation of a standardized, user-friendly information technology system was needed. Describes how Muhsin planned to restructure and the challenges he would face.

Keywords

Restructuring; Information; Knowledge Management; Mission And Purpose; Technology; Public Administration Industry

Citation

Sasser, W. Earl, Josep Valor, and Carin-Isabel Knoop. "Information at the World Bank: In Search of a Technology Solution (A)." Harvard Business School Case 898-053, September 1997.
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About The Author

W. Earl Sasser

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Related Work

    • September 1997 (Revised October 1997)
    • Faculty Research

    Information at the World Bank: In Search of a Technology Solution (B)

    By: W. Earl Sasser and Josep Valor
Related Work
  • Information at the World Bank: In Search of a Technology Solution (B) By: W. Earl Sasser and Josep Valor
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