Creating Customer-Centric Cultures: Lessons from High-Performance Organizations

Keywords

Deshpandé, Rohit. "Creating Customer-Centric Cultures: Lessons from High-Performance Organizations." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 107XC.)

Marketing

- August 2023 (Revised September 2023)
- Faculty Research
Zegna

By: Rohit Deshpandé, Dante Roscini and Elena Corsi
- June 2023
- Marketing Letters
National Customer Orientation: An Empirical Test across 112 Countries

By: Ofer Mintz, Imran S. Currim and Rohit Deshpandé
- April 2023 (Revised April 2023)
- Faculty Research
The Venice Biennale

By: Rohit Deshpandé and Elena Corsi