Publications
Publications
- October 1998 (Revised December 1998)
- HBS Case Collection
CompUSA The Computer Superstore
By: Ananth Raman and Anna Sheen McClelland
Abstract
Examines the CompUSA organization, focusing especially on the operations and the company culture. Highlights the economics of PC retailing and the importance of a responsive supply chain for their product category. The description of company culture emphasizes the role of people-management and incentives in achieving responsiveness.
Keywords
Supply Chain; Organizational Culture; Motivation and Incentives; Supply Chain Management; Computer Industry; Retail Industry; United States
Citation
Raman, Ananth, and Anna Sheen McClelland. "CompUSA The Computer Superstore." Harvard Business School Case 699-026, October 1998. (Revised December 1998.)