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Publications
Publications
  • 2006
  • Chapter
  • The Search for Organic Growth

Linking Customer Management Efforts to Growth and Profitability

By: Das Narayandas and Douglas Bowman
  • Format:Print
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Keywords

Customer Relationship Management; Profit; Business Growth and Maturation

Citation

Narayandas, Das, and Douglas Bowman. "Linking Customer Management Efforts to Growth and Profitability." In The Search for Organic Growth, edited by Edward D. Hess and Robert K. Kazanjian, 192–210. Cambridge, U.K.: Cambridge University Press, 2006.
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About The Author

Das Narayandas

Marketing
→More Publications

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More from the Authors
  • Hometown Foods Pricing Calculator By: Julian De Freitas, Jeremy Yang and Das Narayandas
  • Analytics for Marketers: When to Rely on Algorithms and When to Trust Your Gut By: Fabrizio Fantini and Das Narayandas
  • Twitter Blues: Does Paid Verification Check Out? By: Scott Duke Kominers, Das Narayandas and Kerry Herman
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