ExtendSim® Simulation Exercises in Process Analysis, User's Guide

Roy D. Shapiro; Ann E. Gray

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Supplement | HBS Case Collection | September 1993 (Revised August 2011)

ExtendSim® Simulation Exercises in Process Analysis, User's Guide

by Roy D. Shapiro and Ann E. Gray

Abstract

Designed to be used with ExtendSim Simulation Exercises in Process Analysis (A) and (B). Unadvertised per Case Records.

Keywords: Management Practices and Processes;

Language: English

Format: Print

10 pages

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Citation:

Shapiro, Roy D., and Ann E. Gray. "ExtendSim® Simulation Exercises in Process Analysis, User's Guide." Harvard Business School Supplement 694-043, September 1993. (Revised August 2011.)

About the Author

Roy D. Shapiro

Philip Caldwell Professor of Business Administration, Emeritus

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Exercise | September 2013 (Revised September 2020)

Process Analytics Simulation: Solutions

Robert S. Huckman, Aizan Radzi, Willy Shih, Roy D. Shapiro and Michael W. Toffel

A set of exercises and instructions to be used with the Process Simulator software made by Pro Model. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes. Includes color exhibits.

Keywords: Operations; Business Processes; Performance; Measurement and Metrics;

Citation:
Huckman, Robert S., Aizan Radzi, Willy Shih, Roy D. Shapiro, and Michael W. Toffel. "Process Analytics Simulation: Solutions." Harvard Business School Exercise 614-029, September 2013. (Revised September 2020.) View Details

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Background Note | HBS Case Collection | September 1995 (Revised June 2020)

Process Fundamentals

This note provides an introduction for a course or module covering the basic elements of production or service operations and how processes are managed. Begins by discussing the activities that take place in a "process." Analysis tools such as the process flow diagram are provided. The types of management choices involved in designing, operating, and improving processes are described. Measures of process performance and basic process analysis are introduced. The different cost structures, capabilities, and performance characteristics of alternative types of processes are touched upon. Finally, the note focuses briefly on the complexity stemming from uncertainty and variability in processes and their external environments. A rewritten version of an earlier note.

Keywords: Service Operations; Operations; Management; Business Processes; Analysis;

Citation:
Gray, Ann E., and James Leonard. "Process Fundamentals." Harvard Business School Background Note 696-023, September 1995. (Revised June 2020.) View Details

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Case | HBS Case Collection | September 2015 (Revised October 2017)

Vistron Inc.: The Z Glass Project

Roy Shapiro and Marco Iansiti

Keywords: Technology Industry;

Citation:
Shapiro, Roy, and Marco Iansiti. "Vistron Inc.: The Z Glass Project." Harvard Business School Case 616-002, September 2015. (Revised October 2017.) View Details

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ExtendSim® Simulation Exercises in Process Analysis, User's Guide

Abstract

Citation:

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