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  • November 1992 (Revised January 2002)
  • Case
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Process Control at Polaroid (A)

By: H. Kent Bowen and Steven C. Wheelwright
  • Format:Print
  • | Language:English
  • | Pages:17
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Abstract

Describes the initial efforts at a film production plant to shift from a traditional QC inspection mentality to a worker-based process control mentality. Students can prepare SPC charts, propose actions needed, and combine steps into an overall action plan.

Keywords

Management Systems; Operations; Quality; Factories, Labs, and Plants; Business Processes; Change Management; Consumer Products Industry; Manufacturing Industry

Citation

Bowen, H. Kent, and Steven C. Wheelwright. "Process Control at Polaroid (A)." Harvard Business School Case 693-047, November 1992. (Revised January 2002.)
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About The Authors

H. Kent Bowen

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Steven C. Wheelwright

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More from the Authors

    • 2013
    • Faculty Research

    Operations Management Reading: Forecasting

    By: Steven C. Wheelwright and Ann B. Winslow
    • 2013
    • Faculty Research

    Operations Management Reading: Forecasting

    By: Steven C. Wheelwright and Ann B. Winslow
    • November 2012
    • Faculty Research

    New Balance Athletic Shoe, Inc. (Abridged)

    By: H. Kent Bowen, Robert S. Huckman, Carin-Isabel Knoop and Matthew Preble
More from the Authors
  • Operations Management Reading: Forecasting By: Steven C. Wheelwright and Ann B. Winslow
  • Operations Management Reading: Forecasting By: Steven C. Wheelwright and Ann B. Winslow
  • New Balance Athletic Shoe, Inc. (Abridged) By: H. Kent Bowen, Robert S. Huckman, Carin-Isabel Knoop and Matthew Preble
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