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Publications
  • September 1992
  • Case
  • HBS Case Collection

Ontario Training Corp.: Service Design and Service Mapping

By: Leonard A. Schlesinger
  • Format:Print
  • | Pages:24
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Citation

Schlesinger, Leonard A. "Ontario Training Corp.: Service Design and Service Mapping." Harvard Business School Case 693-015, September 1992.

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Leonard A. Schlesinger

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