February 1990 (Revised March 1992)
Supplement
HBS Case Collection

Automobile Dealer Sales and Service: Critical Incidents

By: Leonard A. Schlesinger

Format:Print
| Pages:7

Abstract

To be used in conjunction with Ford Motor Co.: Dealer Sales and Service.

Citation

Schlesinger, Leonard A. "Automobile Dealer Sales and Service: Critical Incidents." Harvard Business School Supplement 690-061, February 1990. (Revised March 1992.)

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About The Author

Leonard A. Schlesinger

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