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  • January 1986 (Revised July 2006)
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Kristen's Cookie Company (A)

  • Format:Print
  • | Language:Spanish
  • | Pages:3
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Abstract

The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity, bottlenecks, and throughput times. Students should be able to make several useful suggestions for improving the system. The case ends with a series of open-ended questions.

Keywords

Production; Business Startups; Food and Beverage Industry

Citation

Bohn, Roger E. "Kristen's Cookie Company (A)." Harvard Business School Case 686-093, January 1986. (Revised July 2006.)
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Related Work

    • July 2007
    • Faculty Research

    Kristen's Cookie Company (A) (Abridged)

    By: Roger E. Bohn and Janice H. Hammond
Related Work
  • Kristen's Cookie Company (A) (Abridged) By: Roger E. Bohn and Janice H. Hammond
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