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  • April 1983 (Revised June 2003)
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Shouldice Hospital Limited

By: James L. Heskett
  • Format:Print
  • | Language:English
  • | Pages:18
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Abstract

Various proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity and organizational analysis, describes a well-focused, well-managed medical service facility that may well point the way to future economies in the field.

Keywords

Expansion; Health Care and Treatment; Performance Capacity; Organizational Culture; Service Delivery; Growth Management; Strategic Planning; Quality; Social Enterprise; Health Industry; Canada

Citation

Heskett, James L. "Shouldice Hospital Limited." Harvard Business School Case 683-068, April 1983. (Revised June 2003.)
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About The Author

James L. Heskett

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Related Work

    • July 2004 (Revised January 2005)
    • Faculty Research

    Shouldice Hospital Limited (Abridged)

    By: James L. Heskett and Roger H. Hallowell
    • January 2013 (Revised February 2013)
    • Faculty Research

    Shouldice Hospital Limited (B)

    By: James Heskett and Roger Hallowell
Related Work
  • Shouldice Hospital Limited (Abridged) By: James L. Heskett and Roger H. Hallowell
  • Shouldice Hospital Limited (B) By: James Heskett and Roger Hallowell
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