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  • September 1973 (Revised October 1980)
  • Case
  • HBS Case Collection

Sea Pines Racquet Club

By: W. Earl Sasser
  • Format:Print
  • | Pages:10 
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Abstract

The student is required to develop a strategy for a tennis club of a large resort area. The tennis director must decide how many courts he needs to build within the next three years, what surface they should have, and how much he should charge for their use. Illustrates the problems of capacity planning in a service organization.

Keywords

Price; Service Operations; Organizations; Performance Capacity; Planning; Strategy; Accommodations Industry; Sports Industry

Citation

Sasser, W. Earl. "Sea Pines Racquet Club." Harvard Business School Case 674-011, September 1973. (Revised October 1980.)

About The Author

W. Earl Sasser

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