Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
Publications
Publications
  • March 1998 (Revised July 1998)
  • Case
  • HBS Case Collection

United Way Community Services

By: V. Kasturi Rangan
  • Format:Print
  • | Pages:24
ShareBar

Abstract

Describes in detail the fund development and distribution system of United Way Community Services. A key question is how to measure the outcome/impact of the work done by the agencies that receive United Way funding. A follow-on question is how to reinvent the organization to deliver the new management system.

Keywords

Capital; Management Systems; Measurement and Metrics; Distribution Channels; Organizational Change and Adaptation; Outcome or Result; Nonprofit Organizations

Citation

Rangan, V. Kasturi. "United Way Community Services." Harvard Business School Case 598-138, March 1998. (Revised July 1998.)
  • Find it at Harvard

About The Author

V. Kasturi Rangan

Marketing
→More Publications

More from the Author

    • May 2022
    • Faculty Research

    The Freedom Fund (B)

    By: V. Kasturi Rangan and Courtney Han
    • May 2022
    • Faculty Research

    The Freedom Fund (A): Ending Modern Slavery

    By: V. Kasturi Rangan and Courtney Han
    • January 2022 (Revised April 2022)
    • Faculty Research

    OneTen: One Million Careers for Black Talent

    By: Boris Groysberg, V. Kasturi Rangan, Annelena Lobb and Kerry Herman
More from the Author
  • The Freedom Fund (B) By: V. Kasturi Rangan and Courtney Han
  • The Freedom Fund (A): Ending Modern Slavery By: V. Kasturi Rangan and Courtney Han
  • OneTen: One Million Careers for Black Talent By: Boris Groysberg, V. Kasturi Rangan, Annelena Lobb and Kerry Herman
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College