Publications
Publications
  • February 1996 (Revised June 1997)
  • Case
  • HBS Case Collection

Northern Telecom (B)

By: Robert J. Dolan and Sylvie Ryckebusch
  • Format:Print
  • | Pages:2
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Abstract

Documents two problems in the product development process of Northern Telecom's new Greenwich key systems product line. These problems are due to the conflicting goals of the marketing, design, and manufacturing groups in the product development team. A rewritten version of an earlier case.

Keywords

Problems and Challenges; Product Development; Goals and Objectives; Telecommunications Industry

Citation

Dolan, Robert J., and Sylvie Ryckebusch. "Northern Telecom (B)." Harvard Business School Case 596-064, February 1996. (Revised June 1997.)

About The Author

Robert J. Dolan

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