Publications
Publications
  • June 1987 (Revised May 1992)
  • Case
  • HBS Case Collection

Carolina Power & Light Co.: Customer and Operating Services Group

By: Frank V. Cespedes
  • Format:Print
  • | Pages:24
ShareBar

Keywords

Customer Relationship Management; Energy Industry; United States

Citation

Cespedes, Frank V. "Carolina Power & Light Co.: Customer and Operating Services Group." Harvard Business School Case 587-179, June 1987. (Revised May 1992.)

About The Author

Frank V. Cespedes

Entrepreneurial Management
More Publications

More from the Author