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• Case | HBS Case Collection | August 2016 (Revised March 2019)

  Tom Kalil: Leading Technology & Innovation at the White House

  Linda A. Hill and Allison J. Wigen

  This case explores the role of Tom Kalil as Deputy Director for Technology & Innovation at the White House Office of Science and Technology Policy. With the end of President Obama's Administration drawing near, Kalil and his team of "policy entrepreneurs" must work to build an ecosystem of individuals and organizations both inside and outside the Federal government, if they hope to see their science & technology initiatives continue into the next Administration. The case allows for discussion of the following: leading innovation ecosystems, building public-private and public-public collaborations, leading system innovation, talent management and development, and public sector innovation.

  Keywords: innovation; Innovation Leadership; government innovation; talent management; collaboration; policy-making; Public sector management; leadership and managing people; Public-Private Partnerships; Ecosystems; science and technology studies; public entrepreneurship; Business and Government; Entrepreneurship; Government and Politics; Leadership; Networks; Partners and Partnerships; Science; Technology; Technology Industry; North and Central America; United States; District of Columbia;

  Citation:

  Hill, Linda A., and Allison J. Wigen. "Tom Kalil: Leading Technology & Innovation at the White House." Harvard Business School Case 417-021, August 2016. (Revised March 2019.)  View Details

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• Book | 2019

  Becoming a Manager: How New Managers Master the Challenges of Leadership

  Linda A. Hill

  In your career, or anyone's, there is one transition that stands out as the most crucial—going from individual contributor to competent manager.
  
  New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Many fail to make the transition successfully.
  
  In this book, I trace the experiences of 19 new managers over the course of their first year in the role. I reveal the complexity of the transition, highlighting the expectations of these managers, their subordinates, and their superiors. I hear the new managers describe how they reframed their understanding of their roles and responsibilities, how they learned to build effective cross-functional work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of leadership.
  
  I show that becoming a manager is a profound psychological adjustment—a true transformation—as well as a continuous process of learning from experience.

  Keywords: Management; Leadership; Leadership Development; Management Skills; Learning;

  Citation:

  Hill, Linda A. Becoming a Manager: How New Managers Master the Challenges of Leadership. 2nd ed., Boston: Harvard Business Review Press, 2019.  View Details

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• Case | HBS Case Collection | October 2013 (Revised February 2019)

  Chobani: Growing a Live and Active Culture (Abridged)

  Joshua D. Margolis and Matthew Preble

  Hamdi Ulukaya, CEO of the Greek yogurt company Chobani, Inc., was reflecting on what explained his young company's meteoric rise. The company held over half of the U.S. Greek yogurt market and nearly 20% of the total yogurt market. The company's innovative approach to product design, sales, marketing, and communication had made its yogurt a hit with consumers, and its entrepreneurial and innovative culture made it popular with its employees. But by 2012, major food companies, such as General Mills and Groupe Danone, were beginning to aggressively promote their Greek yogurt. In addition, Chobani was rolling out innovative new products and had to determine how to enter new markets. At the same time, Ulukaya was also focused on preserving the company's unique culture and approach to work as it grew.

  Keywords: innovation; culture; growth strategy; growth management; yogurt; Innovation Strategy; Leadership; Organizational Culture; Entrepreneurship; Marketing; Growth and Development Strategy; Agribusiness; Manufacturing Industry; Food and Beverage Industry; United States; Canada; Australia;

  Citation:

  Margolis, Joshua D., and Matthew Preble. "Chobani: Growing a Live and Active Culture (Abridged)." Harvard Business School Case 414-046, October 2013. (Revised February 2019.)  View Details

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