Publications
Publications
  • November 1989 (Revised June 1993)
  • Case
  • HBS Case Collection

Managing Xerox's Multinational Development Center

  • Format:Print
  • | Language:English
  • | Pages:19
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Abstract

Describes a manager's role in developing a staff group responsible for enhancing the efficiency of Xerox's worldwide logistics and inventory management systems. Illustrates a range of management strategies for upward and lateral influence in a complex organizational context, as well as the use of a number of innovative human resource management techniques. If used with John A. Clendenin it allows for the discussion of career development issues.

Keywords

Multinational Firms and Management

Citation

Eisenstat, Russell A. "Managing Xerox's Multinational Development Center." Harvard Business School Case 490-029, November 1989. (Revised June 1993.)

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