Information Technology's Role in Transforming Customer Service

Format:Print
| Language:English

Keywords

Information Technology; Customer Focus and Relationships

Citation

Cash, Jim I., Jr. "Information Technology's Role in Transforming Customer Service." Paper presented at the Positioning Customer Support for the Twenty-first Century, University of Texas, November 01, 1993.

About The Author

James I. Cash

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Information Technology's Role in Transforming Customer Service

Keywords

Citation

About The Author

James I. Cash

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