Donna Dubinsky and Apple Computer, Inc. (A)

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Case | HBS Case Collection | February 1986 (Revised September 2011)

Donna Dubinsky and Apple Computer, Inc. (A)

Abstract

Describes a major conflict within Apple Computer in 1985 over control of product distribution. The founder and chairman, Steve Jobs, proposed a new distribution process which would transfer many responsibilities away from distribution manager, Donna Dubinsky. Dubinsky believed, however, that this process would be practically and financially unworkable. Presents her defensive and unsuccessful conflict management, culminating in her threatened resignation. May be used with Debi Coleman and Apple Computer, Inc.

Keywords: Management Teams; Conflict and Resolution; Computer Industry; United States;

Format: Print

13 pages

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Citation:

Jick, Todd D., and Mary C. Gentile. "Donna Dubinsky and Apple Computer, Inc. (A)." Harvard Business School Case 486-083, February 1986. (Revised September 2011.)

More from these Authors

Case | HBS Case Collection | December 1994 (Revised May 2008)

Jensen Shoes: Jane Kravitz's Story

Jane Kravitz (Caucasian female), strategic product manager, and Lyndon Twitchell (African American male), a member of her staff at Jensen Shoes, a successful producer and marketer of casual, athletic, and children's footwear, are assigned to new positions and to each other at the start of the story. Presents their very different points of view on their first couple of months working together. Can be taught in a variety of ways: with all students receiving both cases; half receiving one and half receiving the other; or a third of the class receiving both, one third receiving one, and one third receiving the other (as is appropriate). Should be used with Jenson Shoes: Lyndon Twitchell's Story.

Keywords: Prejudice and Bias; Race Characteristics; Attitudes; Personal Development and Career; Performance Evaluation; Gender Characteristics; Apparel and Accessories Industry;

Citation:
Gentile, Mary C., and Pamela J. Maus. "Jensen Shoes: Jane Kravitz's Story." Harvard Business School Case 395-120, December 1994. (Revised May 2008.) View Details

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Case | HBS Case Collection | December 1994 (Revised May 2008)

Jensen Shoes: Lyndon Brooks' Story

Jane Kravitz (Caucasian female), strategic product manager, and Lyndon Brooks (African American male), a member of her staff at Jensen Shoes, a successful producer and marketer of casual, athletic, and children's footwear, are assigned to new positions and to each other at the start of the story. Presents their very different points of view on their first couple of months working together. Can be taught in a variety of ways: with all students receiving both cases; half receiving one and half receiving the other; or a third of the class receiving both, one third receiving one, and one third receiving the other (as is appropriate). Should be used with Jensen Shoes: Jane Kravitz's Story. This case is a revised version of Jensen shoes: Lyndon Twitchell's Story.

Keywords: Prejudice and Bias; Ethnicity; Race Characteristics; Performance Evaluation; Gender Characteristics; Management Skills; Diversity; Apparel and Accessories Industry;

Citation:
Gentile, Mary C., and Pamela J. Maus. "Jensen Shoes: Lyndon Brooks' Story." Harvard Business School Case 395-121, December 1994. (Revised May 2008.) View Details

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Teaching Note | HBS Case Collection | August 1995 (Revised May 2008)

Jensen Shoes (TN)

James I. Cash Jr. and Mary C. Gentile

Teaching Note for (9-395-120) and (9-395-121).

Keywords: Perception; Race; Groups and Teams; Employees; Apparel and Accessories Industry;

Citation:
Cash, James I., Jr., and Mary C. Gentile. "Jensen Shoes (TN)." Harvard Business School Teaching Note 396-017, August 1995. (Revised May 2008.) View Details

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Faculty & Research

Donna Dubinsky and Apple Computer, Inc. (A)

Abstract

Citation:

More from these Authors