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A Research Agenda for Bridging the 'Quality Chasm'

By: Rushika Fernandopulle, Timothy Ferris, Arnold Epstein, Barbara McNeil, Joseph Newhouse, Gary Pisano and David Blumenthal
  • Format:Print
  • | Pages:13
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Keywords

Research; Quality

Citation

Fernandopulle, Rushika, Timothy Ferris, Arnold Epstein, Barbara McNeil, Joseph Newhouse, Gary Pisano, and David Blumenthal. "A Research Agenda for Bridging the 'Quality Chasm'." Health Affairs 22, no. 2 (March–April 2003): 178–190.
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About The Author

Gary P. Pisano

Technology and Operations Management
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More from the Authors
  • Diversification as an Adaptive Learning Process: An Empirical Study of General-Purpose and Market-Specific Technological Know-How in New Market Entry By: Dominika Kinga Randle and Gary P. Pisano
  • Ed Catmull: Lessons from Leading Pixar Animation Studios By: Francesca Gino, Linda Hill, Gary Pisano and Ruth Page
  • Boston Beer Company: Sustaining a Culture for Innovation and Growth By: Gary P. Pisano
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