March 2003
Article
Harvard Business Review

Predictable Surprises: The Disasters You Should Have Seen Coming

By: Michael D. Watkins and Max H. Bazerman

Format:Print

Citation

Watkins, Michael D., and Max H. Bazerman. "Predictable Surprises: The Disasters You Should Have Seen Coming." Harvard Business Review 81, no. 3 (March 2003). (Reprinted in H. Balanoff (Ed.), Public Administration, McGraw-Hill, 2004.)

Find it at Harvard

About The Author

Max H. Bazerman

Negotiation, Organizations & Markets

More Publications