Publications
Publications

Collaborative Customer Relationship Management: Taking CRM to the Next Level

By: Alexander H. Kracklauer, Daniel Quinn Mills and Dirk Seifert
  • Format:Print
ShareBar

Keywords

Cooperation; Customer Relationship Management

Citation

Kracklauer, Alexander H., Daniel Quinn Mills, and Dirk Seifert. Collaborative Customer Relationship Management: Taking CRM to the Next Level. Berlin: Springer-Verlag, 2004.

About The Author

D. Quinn Mills

More Publications

More from the Authors