Publications
Publications
- January 1998 (Revised February 1998)
- HBS Case Collection
Sideco Americana S.A. (A)
By: Lynn S. Paine and Harold F. Hogan Jr
Abstract
This case focuses on a decision the Sideco management team faces when customers of its newly acquired and privatized water and sewer company neglect to pay its bills. Describes the effort to transform an old-style Argentine construction and engineering company into a customer-focused manager of public services and infrastructure projects. A key theme is transforming the culture and values of the organization and its workforce.
Keywords
Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Corporate Social Responsibility and Impact; Business and Government Relations; Transformation; Business or Company Management; Values and Beliefs; Argentina
Citation
Paine, Lynn S., and Harold F. Hogan Jr. "Sideco Americana S.A. (A)." Harvard Business School Case 398-081, January 1998. (Revised February 1998.)