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  • January 1996 (Revised December 2005)
  • Case
  • HBS Case Collection

First Community Bank (A)

By: Rosabeth M. Kanter
  • Format:Print
  • | Language:English
  • | Pages:16
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Abstract

First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved profitability but must manage relationships with the mainstream at Bank of Boston, serve as a change agent and role model, and face the challenge of reexamining its mission and structure.

Keywords

Banks and Banking; Business Ventures; Business and Community Relations; Agency Theory; Change Management; Leadership; Balanced Scorecard; Mission and Purpose; Organizational Structure; Problems and Challenges; Banking Industry; Boston

Citation

Kanter, Rosabeth M. "First Community Bank (A)." Harvard Business School Case 396-202, January 1996. (Revised December 2005.)
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About The Author

Rosabeth M. Kanter

General Management
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Related Work

    • January 2001
    • Faculty Research

    First Community Bank (B): Community Banking Group

    By: Rosabeth M. Kanter and Daniel Galvin
Related Work
  • First Community Bank (B): Community Banking Group By: Rosabeth M. Kanter and Daniel Galvin
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