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• Case | HBS Case Collection | September 2020

  Wladimir Klitschko: F.A.C.E. Your Challenges

  Boris Groysberg, Michael Norris and Carin-Isabel Knoop

  In 2020, Olympic goal medal winning boxer and former heavyweight world champion Wladimir Klitschko had built himself a “second ring” to continue his career after retiring from professional boxing. He was a hotelier, boxing promoter, author, teacher, speaker, and had built an organization to train businesspeople on his “Challenge Management” philosophy. He believed that any problem could be turned into a challenge to be overcome, and he taught a method based around F.A.C.E.—Focus, Agility, Coordination, and Endurance—to do so. Some major European firms, including SAP and Deutsche Telekom, had begun using Klitschko’s methods to train their teams. Given the new realities of the COVID-19 pandemic in 2020, how could Klitschko use his method to help people around the world adapt?

  Keywords: Experience and Expertise; Business Education; Training; Entrepreneurship; Personal Development and Career; Sports; Sports Industry; Consulting Industry; Education Industry; Ukraine; Germany;

  Citation:

  Groysberg, Boris, Michael Norris, and Carin-Isabel Knoop. "Wladimir Klitschko: F.A.C.E. Your Challenges." Harvard Business School Case 421-032, September 2020.  View Details

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• Case | HBS Case Collection | December 2019 (Revised June 2020)

  The New LAX: Ready for Takeoff?

  Boris Groysberg, Kerry Herman and Carin-Isabel Knoop

  Chair of LAX Board Sean Burton and LAX CEO Deborah Flint have made progress on streamlining and modernizing LAX's complex capital projects ($12 billion worth) while reorganizing and retooling Los Angeles World Airport (LAWA) staff resources, management processes, and revitalizing the LAX guest experience. From 2015 to 2019, LAX's performance improved, yet many challenges remained, and new ones continued to come to light. In December 2019, as Flint prepared to move onto a new position, Burton and the board are assessing the progress the team has made, and looking to next steps.

  Keywords: Leadership and Change Management; Leadership; Change Management; Performance Improvement; Strategic Planning; Air Transportation; Outcome or Result; Air Transportation Industry; Los Angeles;

  Citation:

  Groysberg, Boris, Kerry Herman, and Carin-Isabel Knoop. "The New LAX: Ready for Takeoff?" Harvard Business School Case 420-025, December 2019. (Revised June 2020.)  View Details

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• Teaching Note | HBS Case Collection | June 2020

  The New LAX: Ready for Takeoff?

  Boris Groysberg, Carin-Isabel Knoop, Kerry Herman and Amy Klopfenstein

  This teaching note serves as a supplement to “The New LAX: Ready for Takeoff?” HBS 420-025.

  Keywords: Change; Change Management; Transformation; Leadership; Leading Change; Leadership Style; Management; Management Practices and Processes; Management Succession; Organizations; Organizational Culture; Organizational Change and Adaptation; Mission and Purpose; Strategy; Alignment; Transportation; Air Transportation; Transportation Networks; Air Transportation Industry; North and Central America; United States; California; Los Angeles;

  Citation:

  Groysberg, Boris, Carin-Isabel Knoop, Kerry Herman, and Amy Klopfenstein. "The New LAX: Ready for Takeoff?" Harvard Business School Teaching Note 420-091, June 2020.  View Details

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