Publications
Publications
  • 1996
  • Chapter
  • The Quest for Loyalty: Creating Value Through Partnership

The Power of Predictability

By: H. H. Stevenson and Mihnea Moldoveanu
  • Format:Print
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Keywords

Forecasting and Prediction

Citation

Stevenson, H. H., and Mihnea Moldoveanu. "The Power of Predictability." In The Quest for Loyalty: Creating Value Through Partnership, edited by Fred Reichheld. Boston: Harvard Business School Press, 1996.

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