Restoring People to the Heart of the Organization of the Future

R. M. Kanter

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Chapter | The Organization of the Future | 1997

Restoring People to the Heart of the Organization of the Future

by R. M. Kanter

Keywords: Organizational Culture; Organizational Change and Adaptation;

Format: Print

Citation:

Kanter, R. M. "Restoring People to the Heart of the Organization of the Future." In The Organization of the Future, edited by F. Hesselbein, M. Goldsmith, and D. Beckhard, 139–50. San Francisco: Jossey-Bass, 1997.

About the Author

Rosabeth M. Kanter

Ernest L. Arbuckle Professor of Business Administration

General Management

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Supplement | HBS Case Collection | July 2019

Piramal e-Swasthya (B): Considering Change

Rosabeth M. Kanter and Joyce J. Kim

From 2008-2010 Anand Piramal ran a series of pilots for his digital healthcare startup, Piramal e-Swasthya (PeS) to “democratize healthcare” in rural areas of India. PeS ran into difficulties so Anand Piramal had to decide whether to continue the organization and if so how. In 2010, an unexpected opportunity emerged that could have significant implications for PeS’s organizational structure and future prospects. Anand Piramal now faced several options for PeS. He needed to weigh the pros and cons of each option to make the best decision to fulfill his vision of providing quality healthcare services to “bottom-of-the-pyramid” populations. This case exemplifies the strategic decisions an entrepreneur must make to ensure that a social impact venture can be sustainable and scalable.

Keywords: entrepreneur; healthcare; innovation; emerging economies; Social Entrepreneurship; Health Care and Treatment; Innovation Leadership; Emerging Markets; Decision Choices and Conditions; India;

Citation:
Kanter, Rosabeth M., and Joyce J. Kim. "Piramal e-Swasthya (B): Considering Change." Harvard Business School Supplement 320-011, July 2019. View Details

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Teaching Note | HBS Case Collection | July 2019

Piramal e-Swasthya (B): Considering Change

Rosabeth M. Kanter and Joyce J. Kim

Citation:
Kanter, Rosabeth M., and Joyce J. Kim. "Piramal e-Swasthya (B): Considering Change." Harvard Business School Teaching Note 320-013, July 2019. View Details

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Supplement | HBS Case Collection | July 2019

Piramal e-Swasthya (C): A New Name, Bigger Scope, and Public-Private Partnerships

Rosabeth M. Kanter and Joyce J. Kim

In 2010, Anand Piramal acquired the Health Management Research Institute (HMRI), a healthcare venture, and merged it with his original digital healthcare startup Piramal e-Swasthya (PeS), so that PeS became Piramal Swasthya. After acquiring HMRI, Piramal Swasthya scaled across 20 Indian states and became India’s largest private primary healthcare initiative by implementing public-private partnerships with state governments. In 2012, Anand Piramal stepped down as CEO of Piramal Swasthya, leading to organizational change and a healthcare strategy focused on improving maternal health amongst India’s most vulnerable populations. This case shows how an organization can achieve innovation at scale through cross-sector collaboration.

Keywords: social enterprise; entrepreneur; healthcare; innovation; emerging economies; scaling; Social Entrepreneurship; Health Care and Treatment; Innovation and Management; Emerging Markets; Growth and Development; Organizational Change and Adaptation; Partners and Partnerships; India;

Citation:
Kanter, Rosabeth M., and Joyce J. Kim. "Piramal e-Swasthya (C): A New Name, Bigger Scope, and Public-Private Partnerships." Harvard Business School Supplement 320-012, July 2019. View Details

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Restoring People to the Heart of the Organization of the Future

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