Publications
Publications
  • 2002
  • Chapter
  • Information Technology Enabled Global Customer Service

Information and Competition: Early 21st Century

By: F. Warren McFarlan
  • Format:Print
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Keywords

Information Management; Competitive Advantage

Citation

McFarlan, F. Warren. "Information and Competition: Early 21st Century." In Information Technology Enabled Global Customer Service, edited by Tapio Reponen. Idea Group Publishing, 2002.

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