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  • fall 1984
  • Article
  • MIT Sloan Management Review

What Does 'Product Quality' Really Mean?

By: David A. Garvin
  • Format:Print
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Keywords

Product; Quality

Citation

Garvin, David A. "What Does 'Product Quality' Really Mean?" MIT Sloan Management Review 26, no. 1 (fall 1984).
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More from the Author
  • Merging American Airlines and US Airways (A) By: David G. Fubini, David A. Garvin and Carin-Isabel Knoop
  • Malenti Strings: Intrapreneurship within FLG, Inc. (Brief Case) By: David A. Garvin and Rachel Gordon
  • Malenti Strings: Intrapreneurship within FLG, Inc. By: David A. Garvin and Rachel Gordon
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