Faculty & Research
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Publications
  • June 2002
  • Article
  • Management Science

Do Better Customers Utilize Electronic Distribution Channels? The Case of PC Banking

By: L Hitt and F. Frei
  • Format:Print
  • | Pages:17
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Keywords

Online Technology

Citation

Hitt, L., and F. Frei. "Do Better Customers Utilize Electronic Distribution Channels? The Case of PC Banking." Management Science 48, no. 6 (June 2002): 732–748.

About The Author

Frances X. Frei

Technology and Operations Management
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