Faculty & Research

• HBS Book

Free market capitalism is one of humanity’s greatest inventions and the greatest source of prosperity the world has ever seen. But this success has been costly. Capitalism is on the verge of destroying the planet and destabilizing society as wealth rushes to the top. The time for action is running short.

• Marketing Science 39, no. 5 (September-October 2020): 872-892.

This study jointly examines the effects of television advertising and field operations in U.S. presidential elections, with the former referred to as the “air war” and the latter as the “ground game.” Specifically, the study focuses on how different campaign activities—personal selling in the form of field operations and mass media advertising by the candidate and outside sources—vary in their effectiveness with voters who have different political predispositions.

• Health Care Initiative

Investment in intangible capital—in particular, research and development—increased dramatically since the 1990s. However, output and measured productivity growth remains sluggish in recent years. One potential reason is that a significant share of the increase in intangible investment is geared toward consumer products such as pharmaceutical drugs that are not included in measured economic output. We document that a significant fraction of total R&D spending in the U.S. economy is done by pharmaceutical firms and is geared to developing drugs for the elderly.

• Featured Case

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the company’s founder and the subsequent four CEOs. In particular, the career trajectory of CEO Corie Barry is described in detail.

• Featured Case

Rosalind Fox, the factory manager at John Deere’s Des Moines, Iowa plant, has improved the financial standing of the factory in the three years she’s been at its helm. But employee engagement scores—which measured employees’ satisfaction with working conditions and enthusiasm about their work— have remained lackluster. As the first Black female factory manager to lead the plant, Fox considers how to build stronger bonds with her staff, who are mostly white men. The case describes how Fox took charge and established her credibility while building and nurturing a diverse leadership team.

• HBS Working Knowledge

Local politicians are not adamantly opposed to setting up host sites for refugees in their municipalities. However, they want a fair process to ensure that interaction between refugees and residents is limited, gradual, and mediated. Most importantly, local politicians want to control those interactions.

• HBS Working Paper

We assess how the sudden and widespread shift to working from home during the pandemic impacted how knowledge workers allocate time throughout their working day. We analyzed the results from an online time-use survey that collected data on 1,192 knowledge workers in two waves, a pre-pandemic wave collected in August/2019 (615 participants) and a post-pandemic wave collected in August/2020 (577 participants). Our findings indicate that the forced transition to WFH created by the COVID pandemic was associated with a drastic reduction in commuting time, and an increase in time spent in work and/or personal activities.