service management - All Faculty - Faculty & Research - Harvard Business School

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Filter Results: (12)

Filter Results: (12)

12 Results

Ryan W. Buell

Dennis Campbell

Dennis Campbell

John A. Deighton

John A. Deighton
Emeritus

Frances X. Frei

Frances X. Frei

James L. Heskett

James L. Heskett
Emeritus

Rajiv Lal

Ashish Nanda

Das Narayandas

V. Kasturi Rangan

V. Kasturi Rangan
Emeritus

W. Earl Sasser

W. Earl Sasser
Emeritus

Michelle A Shell

Michelle A Shell

David A. Thomas

David A. Thomas
Emeritus