Primary Interest
None
Secondary Interest
Finnegan Family Associate Professor of Business Administration
UPS Foundation Professor of Service Management
Senior Fellow, Marvin Bower Professor of Leadership Development, Emeritus
UPS Foundation Professor of Service Management, Emeritus
Philip Caldwell Professor of Business Administration, Emeritus
Visiting Scholar
MBA Class of 1966 Professor of Management Practice
William Barclay Harding Professor of Business Administration
Chair, General Management Program
Senator John Heinz Professor of Environmental Management
Edsel Bryant Ford Professor of Business Administration, Emeritus
